I cannot access this site

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  marc537adb3ea94 · Member · Dec 16, 2021 at 3:45 pm

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  I am not receiving the emails to recover this account

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  marc537adb3ea94 · Member · Dec 16, 2021 at 3:47 pm

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  The blog I really need help with is : eatsipswirl.com

  I’m not able to unmap this domain I own.

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  staff-totoro · Staff · Dec 16, 2021 at 7:14 pm

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  Hi there,

  Apologies, but we can’t help directly because we don’t host eatsipswirl.com on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. Specifically we have a custom login system on WordPress.com for enhanced security, and as a result we are not familiar with the login system your site uses.

  The good news is that as long as you have access to the server control panel through GoDaddy, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org support article will walk you through it: https://wordpress.org/support/article/resetting-your-password/

  You can ask GoDaddy support for direct assistance in completing the steps in that article; they would be in the best position to help.

  Hope that points you in the right direction!