I cannot edit posts.
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It has been about a month since I was last able to edit my posts. When I list the posts and click on “Edit” under the post I want to edit, it takes about 5 to 15 minutes to get a response. I then get an “Edit Post” screen. When I click on the “Edit” button, nothing happens except that, for a while, the edit button shows that it has been clicked on.
I am using ADSL2+, Firefox and linux.
I tried logging out, clearing the cache and cookies, and restarting Firefox. I still encountered the same problem. I also tried Chromium Web Browser with the same results.
My blog loads quickly and I am not experiencing any other problems with the Internet. I was not experiencing any problems editing my blog posts prior to about a month ago. At that time I was using ADSL2+, Firefox and linux.
I see from the forum that I am not the only person who has experience the above-mentioned problem.
The blog I need help with is: (visible only to logged in users)
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Aside from this one https://en.forums.wordpress.com/topic/connection-issues-with-talktalk-and-possibly-other-british-isps?replies=1 there are no other known issues I am aware of.
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what you experience including what any error reports you receive state. -
I am using ADSL2+, Firefox and linux.
Noted. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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I have checked all of this except for 3(d) because I don’t know how to find the Users -> Personal Settings screen. I normally use Firefox 29.0 and I have also tried Chromium 34. The version of Flash is 11,2,202,356. Versions later than 11.2 are not supported for linux.
There are no error reports, just an extremely slow response to the “edit” link under the post in the listing of posts and, also, failure to respond to the “Edit” button on the “Edit Post” screen.
I have tried using a Dell E6400 laptop running Linux Mint 16, an ASUS EeePC 1000H running Mint 14 and a desktop computer running Mint 16. I asked someone with a Mac laptop to log into my account and she experienced the same problems as I did. I asked someone with a laptop running Windows to log into my account and she also experienced the same problems. However, she then tried creating an account of her own and created a blog. She didn’t experience any problems editing that blog. Consequently, the problem appears to be specific to my account or blog.
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Thanks so much for following through and reporting back. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there,
I’m sorry for the trouble you’re having! I reproduced that problem on your blog — it looks like it’s an issue with the blog itself. I’ve asked our developers to take a look to see what’s going wrong.
Thanks for reporting this. We’ll let you know as soon as we have an update for you.
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Hi there,
Our developers figured out what’s causing this problem: One of your posts is so large that the system is getting stuck. As a result, you’re not able to open any of the posts on your blog to edit them.
We were able to put a temporary fix in place, so you’ll have a week to go in and re-organize your posts. (If that long post is still on your blog after a week, you’ll run into the same problem again.) I’d recommend splitting up that long post into a series of shorter posts instead. You can then link each post to the next one in the series.
Please let me know if you have any questions about that. :)
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