I cannot find my log in for my paid wordpress account.

  • Unknown's avatar
    jaekconsulting · Member ·

    This is a rather odd and confusing. I have an account under (email visible only to moderators and staff) but at one point I created another account with an independent domain jaek.company, which I paid for 2 yrs on March 3 2020. I didn’t use it and forgotten about it. and obviously, got charged again on Feb 1, 2022.

    But I don’t know what log in information I need to use for this premium account that I am charged me. I am desperate. Not sure how to find this. Not sure where I can ask question. Can I email or call someone?

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

  • The topic ‘I cannot find my log in for my paid wordpress account.’ is closed to new replies.