i cannot find or open my web page

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  ibeckles · Member · Sep 9, 2013 at 5:17 pm

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  i cannot find or open my web page? How do I solve this please?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 9, 2013 at 5:25 pm

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  There is no domain mapping upgrade for thebecklescollective.com. If you would like to use this domain you will first need to set up domain mapping.

  The subscription for domain mapping an existing domain is $13.00 per year per blog. And you need to have an underlying .wordpress.com blog URL to domain map from to the domain URL.

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog and purchase upgrades for it.

  If you would like to use your domain name purchased elsewhere and map from your free hosted wordpress.com blog to it, then you will first need to set up domain mapping by following these steps. http://en.support.wordpress.com/domains/map-existing-domain/

  After you make the domain mapping purchase here > Dashboard > Store > My Upgrades and do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

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  ibeckles · Member · Sep 9, 2013 at 5:29 pm

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  Thank you Timethief!

  I’ve had this blog thru WP for 2+years. It’s my company site. Why would the domain mapping all of a sudden disappear?

  Any thoughts you have would be appreciated.

  ingrid.

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  timethief · Member · Sep 9, 2013 at 5:31 pm

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  Do you have a web host that you pay to host that site?
  Or are you domain mapping from a .wordpress.com blog to that domain URL?

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  ibeckles · Member · Sep 9, 2013 at 5:32 pm

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  I use go daddy. Should I check with them?

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  timethief · Member · Sep 9, 2013 at 5:34 pm

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  Yes. This support forum is only for those who have free hosted WordPress.com blogs. Note that we do not provide support here at WordPress.COM for any installs of WordPress.ORG software here.

  WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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  ibeckles · Member · Sep 9, 2013 at 5:36 pm

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  OK will do and thanks so much!

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  timethief · Member · Sep 9, 2013 at 5:39 pm

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  Best wishes to you.