I cannot get into my site.

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  cubillosmarco · Member · Apr 25, 2017 at 11:18 pm

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  Please help me. I own losangelespackaging.com, but I cannot access it. Please help.

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  kokkieh · Staff · Apr 26, 2017 at 6:33 am

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  Hi there,

  You need to be logged in as the username you used to register that domain. The username you’re logged in as now doesn’t own any sites on WordPress.com

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  paulasparling · Member · Apr 28, 2017 at 11:56 am

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  Please help me. I own pjsadmin-services.co.uk, but I cannot access it. Please help.

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  kokkieh · Staff · May 2, 2017 at 7:45 am

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  @paulasparling

  That is not a WordPress.com site, but a self-hosted site using the WordPress.org software. We have no access to that site, so no way to help you regain access.

  You can try the WordPress.org password reset instructions, but failing that you’ll need to contact your hosting provider for help.

  https://codex.wordpress.org/Resetting_Your_Password