I cannot log in to my WordPress Dashboard

  • Unknown's avatar
    anthonysilver3c87b8b400 · Member ·

    Hello.
    I can see my site on my host’s server via Filezilla.
    When I go to my site (blog.talent-recognition.com) it is partially functional but it does NOT function in the way that it did prior to this.
    But I cannot log in to my site via wp-login it does not recognise my username nor my email address.
    Please advise what I can do soonest.
    I recently cancelled my Aksimet subscription – does this have anything to do with it?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    We can’t help directly because we don’t host blog.talent-recognition.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

    Instead your host uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

    The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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