I cannot log into Gravatar to change my profile picture.

  • Unknown's avatar
    jeremytsw · Member ·

    I am trying to connect to my Gravatar account to change my profile picture but I am stuck in an endless loop after clicking everything in my email that I’ve received from Gravatar and WordPress… Unfortunately the page where it directs me always says:

    We sent you a confirmation email!

    We sent an email to ********@**************.com when you signed up for Gravatar.

    In this email you will find a link that, when clicked, will bring you back to a confirmation page. Once you’ve confirmed your email, you can start using Gravatar.

    If for some reason you did not receive the confirmation email, visit the WordPress.com help page where you can find a link to resend the confirmation email. If you are still having trouble, feel free to get in touch and we’ll do our best to get you sorted!

    You can also review our FAQs or search our support documents.

    PLEASE check your junk/spam folder before contacting us, as it is very common to have email delivery problems because of automated filters.

  • supernovia · Staff ·

    Hi @jeremytsw, sorry about that – that’s a glitch. I’ve fixed your account for you. Let us know if you need more help!

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