I cannot log into my wordpress site

  • Unknown's avatar
    seandouglasmcardle · Member ·

    I do not recall which email I used for this site:

    The Führer and the Tramp

    When I log into wordpress using my primary email, thefuhrerandthetramp.com does not show up as one of my sites.

    Can you send an email to the account associated with thefuhrerandthetramp.com?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted by GoDaddy.

    Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    The WordPress.org forums are also a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

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