I cannot login to my website

• 

  heathergj1963 · Member · Feb 6, 2019 at 12:18 am

  • Copy link
  • Add topic to favorites

  Hi there,
  I cannot login to my website. I am typing in http://www.johnnstondesign.com.au/wp-admin but I am getting the message ‘You must log in to access the admin area.’ This has been happening now for the last week.
  Kind regards,
  Heather Johnston

• 

  justjennifer · Member · Feb 6, 2019 at 6:33 am

  • Copy link

  meta name=”generator” content=”WordPress 5.0.3″

  Name Server: NS-2.EZYREG.COM
  Name Server: NS-1.EZYREG.COM

  Hello again, johnstondesign.com.au is using the open source WordPress software and is not hosted here on the WordPressdotcom platform.

  Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support where they have more experience with the software you are using.

  Just to clarify, this support forum assists users of the WordPressdotcom platform. For more information on the differences: https://en.support.wordpress.com/com-vs-org/

  Best wishes