I cannot recover my old account

  • Unknown's avatar

    To WordPress’ Support Team,

    Hello,
    My name is Anis Alichi and I am the owner of the domain of “anisalichi.wordpress.com” which I write in Persian language there. I have another domain too which is the current one I am sending my question.
    It has been many times since the last time I have updated posts on “anisalichi.wordpress.com” so today that I wanted to add something more to it, I realized that I cannot remember the email address I have used to sign in with. I tried the process in which WordPress suggest but neither of them work for me. I need your help for recovering my “anisalichi.wordpress.com” account. I want to see if there is any way for me to recover it.
    Yours,
    Anis Alichi

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    I would be more than happy to assist you in regaining access to your account. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

    Please visit our support page for more information on recovering your account.

    Thanks!

  • Unknown's avatar

    Dear darnelldibbles,

    Thank you for your reply. As I said in my previous post, I have tried “account recovery form” and it was not helpful for me because I have not a transaction ID, activation URL or authentication code. I want to ask if there is other ways for me to proof my identification.

    Regards,
    Anis

  • Hi there,

    What I can do is e-mail the address associated with the account so that you can check all of your e-mails and see which one receives the message. All you would need to do is respond from that e-mail to verify ownership. Then, I will definitely be able to assist you in regaining access.

    Let me know if you would like me to try sending an email.

    Thanks!

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