i cannot remember reset password email ID

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  wajahatsaeed80 · Member · Jun 6, 2018 at 10:55 am

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  i am trying to retrieve a website’s password of my company but cannot find where it is sending the reset password email. Please help!!!

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  gemmacevans · Member · Jun 6, 2018 at 1:53 pm

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  Hi wajahatsaeed80,

  Can you send a link to the site you need to retrieve the password for?

  Thanks!

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  wajahatsaeed80 · Member · Jun 7, 2018 at 9:06 am

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  Hi gemma

  the website link is http://www.lebhvmarais.ae/en/

  i recently joined this company and the guy before me used to reset its password to a registered email which he cannot recall. he is not even in the country so i m having a hard time to edit this website and etc.

  please help.

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  fstat · Staff · Jun 7, 2018 at 12:10 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Etisalat. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org