I cannot remove a managed site from my account

  • Unknown's avatar
    ppudm · Member ·

    Hello, people of WordPress.

    I want to remove the site http://www.femexer.org from My Sites (web pages that I manage thru Jetpack with this account). I cannot find the way to do it.
    There is no Settings menu in my account profile. My Sites marks http://www.femexer.org as my primary site, but it is not anymore.

    I just want to make myself clear.
    I do not want to delete the site from the Internet. I just want to remove it from the list that WP account ppudm manages, because there is another WP account femexer already manages it.

    I manages both WP accounts.
    And I am messing it up a lot.

    The blog I need help with is http://www.femexer.org, to remove from MySites list in (email visible only to moderators and staff) WP account.

    ppudm ((email visible only to moderators and staff))
    WP Member

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @ppudm,

    It’s the primary site because it’s the only site this account is a member of. We can remove you from it, though.

    Are you able to remove yourself as a subscriber from that site? Once that’s done we can remove you on this end as well.

  • Unknown's avatar
    ppudm · Member ·

    Hi, supernovia.
    I added another site to try to remove femexer (as offending site) but I still cannot.

    Yes, please, remove http://www.femexer.org for me.

  • supernovia · Staff ·

    @ppudm we can remove you from this end (done now) but if you are still a user on that end, you’ll just be re-added again on our side.

    So if you still have trouble, please have the site manager remove you, then we can do it again on our side if needed.

  • Unknown's avatar
    ppudm · Member ·

    I cannot do it with the site manager. For some odd reason, I cannot see the Settings menu in the site manager.

    How can I remove the offending site?

  • Unknown's avatar
    ppudm · Member ·

    That was it!!!!
    When you removed it, the problem was gone.
    Thanks, @supernovia!

    I have another account with the same exact problem. Do I open a new thread or can you help me with that?
    It’s for WP account @celiapgt and offending site (now deleted from Internet and inexistent) is http://www.akbalseguros.com
    The Settings menu cannot be opened because they deleted the site without disconnecting Jetpack.

  • staff-doublebassd · Staff ·

    Hi @ppudm,

    Just post in this thread under the @celiapgt account to confirm ownership and we’ll assist with that disconnection as well.

    Thanks!

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