i cant access my account!

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  izzie820 · Member · Nov 5, 2018 at 4:38 pm

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  help me access my account so i can start my blog!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Nov 6, 2018 at 9:06 am

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  Hi there,

  What account/site are you trying to access?

  If you’re trying to access the WP-Admin page for jrsgmom.com, we can’t help you here. That site is not hosted on WordPress.com, and the password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://codex.wordpress.org/Resetting_Your_Password

  For more help with this, please post in https://wordpress.org/support/ or contact your hosting provider instead.