I can't access my site

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  natashasheldon36 · Member · Jun 2, 2018 at 11:09 am

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  I haven’t accessed my word press.com site for a while but when I did today, I found I had forgotten the password. No problem there, I just requested a reset. But once I was logged onto wordpress.com it told me I didn’t have any sites.

  I do. The website is still up. But when I try to log on to update it, I get a message telling me I don’t have the permissions to do so.

  What can I do?

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  supernovia · Staff · Jun 2, 2018 at 4:03 pm

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  @natashasheldon36 can you ensure you’re logged into the correct account? This one doesn’t have any sites, but perhaps you have another account that does have some.