I can't access to my blog

  • Unknown's avatar
    lilybk · Member ·

    Hi,

    I can no longer access my WordPress account and therefore my blog.
    I have my login and password but my account has been switched to double-factor authentication. The problem is that i have recently changed my phone number. So I can’t to receive the code in order to connect my account.

    I absolutely need to recover access to my blog https://comnzik.wordpress.com. Can you help me? Do you know how I can directly contact support? I did not find any direct contact link.

    Thank you in advance,
    Mel

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hey there,

    I would be more than happy to assist you in regaining access to your account. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

    If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

    Please visit our support page for more information on recovering your account.

    Thanks!

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