I can't activate my account, please help!

• 

  kapoioscapou · Member · Jun 19, 2017 at 7:12 am

  • Copy link
  • Add topic to favorites

  I followed the link in the confirmation email lots of times, but nothing seems to happen. I still get the message to activate my account and I can’t publish any post.
  Does this sound familiar to you? Could you please help me?

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Jun 19, 2017 at 10:05 am

  • Copy link

  Hi kapoioscapou,

  Are you able to find the email in your spam folder? If not, just rely to me here and I’ll help you with the next steps.

  Thanks!

• 

  kapoioscapou · Member · Jun 19, 2017 at 10:32 am

  • Copy link

  Hello gemmacevans,
  thank you for your comment and sorry, as I haven’t explain that correctly…
  I did found the email and click on the confirmation link. A window has open where there was a message that my address was confirmed, but then when I returned to my post that I want to publish, I get again the message that I have to confirm my email address first… :(

• 

  gemmacevans · Member · Jun 19, 2017 at 3:24 pm

  • Copy link

  Hi kapoioscapou,

  Oh I see what you mean now, I think I misunderstood :) It sounds like the button isn’t working correctly so I’ve sent an email to the address on your account — I’ll help you activate your account there. Please let me know if you don’t receive it.