I can't cancel my trial subscription

• 

  revolutionpm · Member · Jun 4, 2014 at 6:32 am

  • Copy link
  • Add topic to favorites

  Hi,

  I’ve logged in to my account – revolutionpm – but cannot find how to cancel my trial subscription. This account was set up for a client but they have since cancelled my services. According to my credit card statement I have been charged $99 already, but I have not reached the EOD of the 14-day period yet. Can someone please help?? I don’t want to be out of pocket.

  Thank you.
  Robert

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jun 4, 2014 at 5:28 pm

  • Copy link

  I have canceled the trial for you. My apologies for any trouble.

• 

  revolutionpm · Member · Jun 5, 2014 at 6:22 am

  • Copy link

  Thank you very much for your prompt assistance. Much appreciated!

• 

  staff-ozmodiar · Staff · Jun 6, 2014 at 3:27 am

  • Copy link

  Happy to help.

• 

  danivfnd · Member · Jun 14, 2014 at 7:31 pm

  • Copy link

  Hi, I have until the 18th of June (4 days) for the trial. I decided to not make the purchase after the trial. I deleted my blog but under Billing History it still says it will charge me. I need help please. I saw you’re suppose to go the Dashboard>Store<My Upgrades

  but I couldn’t find it…

• 

  staff-ozmodiar · Staff · Jun 15, 2014 at 5:25 am

  • Copy link

  @danivfnd

  I am not seeing any active upgrades or trials on your account.