I can’t do anything with my account

  • Unknown's avatar
    larisakamalamalama · Member ·

    Help me. I’ve tried to renew, I downloaded Jetpack and I can’t even up change my theme. My domain isn’t working.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, your domain is expired. Please contact the company you bought it through (Bluehost) for help ASAP, since domains can get lost during the expiration process.

    Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

    You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

    I hope this helps!

  • The topic ‘I can’t do anything with my account’ is closed to new replies.