I can’t edit anything on my website.

  • Unknown's avatar
    amandafln · Member ·

    I can’t edit anything on my website. Don’t know what’s happening.

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    Depending on what exactly happens, you can look for help at the community forums here: https://wordpress.org/support/forums/, or reach out to GoDaddy’s support team.
    I’d also recommend checking if clearing your browser’s cache helps.

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  • The topic ‘I can’t edit anything on my website.’ is closed to new replies.