I can't figure out refunds. I already get WordPress through host gator.
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I need to talk to someone on the phone. Also, my website is incorrect on your info.
The blog I need help with is: (visible only to logged in users)
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Hi there!
We don’t have a phone number, but I’m confident that I can help you out! Can you tell me what you’re having trouble with? And which website information is incorrect?
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I signed up with the domain name workfromhomes.info but then Go-Daddy found out they couldn’t sell it to me because they had already sold it to someone in 2008! Unfortunately, I set up an account with you based on the domain name and now I no longer have it. Can you please cancel everything I got today and credit my account since it was just done a few hours ago? For some reason, they also charged me an upgrade for a workfromhomesdotinfo and I didn’t even ask for that. I would never even use that if it was free!Anyway, can you please credit this and send me the proof that it has been done. Thanks so much! Linda Zabielski
(email visible only to moderators and staff) -
I’m sorry that domain is not available to you. The domain workfromhomesdotinfo.wordpress.com is an internal address. We generate this from the custom domain you chose for your site. Once you have a domain mapped to your WordPress.com site, none of your users will see this domain. If you’d like to change it, you do so following these directions:
http://en.support.wordpress.com/changing-blog-address/
I’m more than happy to refund your purchase! Please note that refunds can take up to a week to appear on your bank statement. You can see your entire Billing History (including the refund I just processed) by going to Store > Billing History in your dashboard.
Let me know if I can help with anything else!
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