I can’t find my website

  • Unknown's avatar
    gisbrechtw · Member ·

    Dear Sir or Madam,

    I used a website, named highproductive.de. But now i can’t log in anymore because your website mean that I am not registered.

    Before that this was the typical answer too that i couldn’t log in through your homepage, but it was possible with the url: https://highproductive.de/wp-admin/edit.php?post_type=page. Now when i use this url, i am going to side of cockpitfunnel. I changed the forwarding to them because i wanted to experiment a little.

    But I can’t find my build homepage with elementor in wordpress. Where was the mistake and what could I do to find my homepage again?

    I am looking forward for a response!

    Sincerly
    Wilhelm

  • staff-mckluskey · Staff ·

    Hi Wilhelm,

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

    You can look for help at the community forums here: https://wordpress.org/support/forums/.

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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