I can’t find my website
-
ok my website just disappeared I registered it through google and then paid someone to design the website. When my website disappeared I contacted google and they in turn told me to contact you as you are the web host. So I have no idea what kind of plan I had with you guys or how to proceed, therefore I also do not know what the registered username is or email address. I can provide proof that I am the registered owner of the domain.
I don’t have a site with WordPress.com yet
-
What is the URL of the site you’re trying to access?
NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/
-
pentenevents.ca
According to google WordPress is the host. I believe the person who made the website created it or maybe I did when I registered the domain I really don’t know and the person who made the website for me I can no longer get a hold of them.
-
Ok, that is a self-hosted WordPress.org site, which we really can’t help with here.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
-
Ok. Thank you I’ll try them. This is so confusing especially if you’re not a person who is not computer savvy.
- The topic ‘I can’t find my website’ is closed to new replies.
WordPress.com Forums 