I cant get the verification code with SMS
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I was asked for verification code which was to be texted to me, my phone has not changed and the correct , but the text has not come through. I still had the old saved codes but now I’m stuck for verification code if asked for it again and it still not getting delivered to my phone. I’ve been trying for days, but I never received an SMS on my phone. There is no problem with my sms on the cellular provider because there is no problem in receiving SMS for other sites and I can’t see anywhere to contact WordPress directly to address this! What should ı do?
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Hi there!
Sorry to hear about the issue you’re facing. Please send an email to passwordhelp@wordpress.com from the email address used on your WordPress.com account. This will reach our account recovery team.
I understand you have access to your WordPress.com account and only need help with the two-step codes not being delivered. Our team can help you with this (or disable two-factor authentication for you so that you can re-enable it using your phone or an authenticator app).
Thanks!
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