I Cant Get WooCommerce Support Because It Says My Account is Not Verified

  • Unknown's avatar

    I need access to WooCommerce Support ASAP and I am having an issue where I can get access because it says I need to verify my account. My Account has been verified as was confirmed by a member of WordPress.com support team. I have done several steps to remedy the issue without success. Any help you could provide would be greatly appreciated.

    I don’t have a site with WordPress.com yet

  • @firstarrivingteam, I’m sorry you’re struggling with this! I noticed you chatted with someone earlier today and they tried something with your login. If that did not work, please try clearing your browser cache. Here’s how:

    Solve common browser issues

    If that does not work either, please let Woo know you’re having account trouble:

    At the contact form, use “I need Help with My Account” > “Need something else” to get help verifying the account. You can ask your question there too at the same time.

    Can you update us here when that’s done?

  • Unknown's avatar

    Somehow the folks on the WooCommerce end were able to remedy the situation after logging in with my personal account and advising them of our situation. We are all good. Thank you for the reply.

  • The topic ‘I Cant Get WooCommerce Support Because It Says My Account is Not Verified’ is closed to new replies.