I can’t have access to my back office and @nadinezvous93 it’s not my username

  • Unknown's avatar
    nadinezvous93 · Member ·

    Hello,
    I am a wordpress blogger in France, i do not know what happened i can’t have access to my Back Office. My blog is nadinezvous.com and my user name like admin is Nadredac.
    Can you help me please.
    My e-mail (email visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted by OVH. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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