I can’t have access to my site

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  kennethreaction · Member · Jun 5, 2021 at 8:13 pm

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  I can’t have access to my site https://supersoccer360.wordpress.com
  Before now, the site logo on the app is not displaying and images uploaded for posts not displaying.

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  staff-mckluskey · Staff · Jun 7, 2021 at 7:57 am

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  Hi there!

  Could you please share more details about what happens?
  I understand that you’re having problems with the mobile WordPress app? If so, which version of the app, what device and OS are you using? What exactly seems to be the issue?

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  kennethreaction · Member · Jun 7, 2021 at 10:52 am

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  Version 17.4
  Infinix Hot 7 android version 8
  I can have access to the admin via my browser (Google) but I can’t view the site itself via the app or browser…it won’t display anything
  Please help me I don’t want to lose my site

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  staff-mckluskey · Staff · Jun 7, 2021 at 12:59 pm

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  Your site is online, and it displays correctly on my end.

  I’d suggest reinstalling the app, but since you mentioned that the site doesn’t load from the browser either, I think this might be an issue with your internet provider.

  Are you able to test if the site displays correctly when using a different internet source? Like your mobile connection or a coffee house Wi-Fi?