I can't have access to my website only to this blog!

  • Unknown's avatar
    nataliecalabreseblog · Member ·

    Hi

    I need you urgent support. I’m trying to access my website artfusions.it, but wordpress login doesn’t recognise my account details and I can’t even ask for support because I need to be loged in! But how can I login if wordpress doesn’t recognise my details??

    I’ve paid loads of money up to now and can’t even manage to contact you for help!

    my website is artfusions.it and I’m getting an error message 403 Forbidden.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I’m sorry, but artfusions.it is not hosted at WordPress.com. As such, we are unable to provide any direct assistance in this manner.

    The fact that the site may have been built using WordPress, or may mention ‘Powered by WordPress’ (or something similar) simply means it is using the WordPress.org software, which can be downloaded and installed on any web host.

    If you’re interested, you can learn more about the difference between WordPress.com and WordPress.org here:

    WordPress.com vs. WordPress.org

    I would recommend getting in touch with your host or domain registrar for support, or checking out these resources if your site was indeed built with WordPress software:

    http://wordpress.org/support/
    http://codex.wordpress.org/Main_Page

    To find out who is hosting your site, you can visit http://www.whoishostingthis.com

    Best,

  • The topic ‘I can't have access to my website only to this blog!’ is closed to new replies.