I can't log in to my homepage

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  nanalaks · Member · Jan 28, 2021 at 1:13 pm

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  Hallo
  When I log in to my WordPress-account to work on my homepage, it is not possible to find my homepage! When I try to go in to “Mit Websted” (in english: my web-place , or something like that) it says, that I don’t have any WordPress sites yet. It’s is VERY frustrating!
  Can you please help me?
  Best regards Nana Jørgensen

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  staff-ozmodiar · Staff · Jan 28, 2021 at 5:20 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  nanalaks · Member · Jan 28, 2021 at 6:50 pm

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  Thank you so much for writing back to me:)
  My URL is: solenstiger.dk

  Best regards Nana Jørgensen

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  staff-blorbo · Staff · Jan 28, 2021 at 6:51 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  And, you’ll log into the site at http://solenstiger.dk/wp-login.php not here.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.