I can’t log in to my site.

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  sailapaivinen · Member · Oct 4, 2020 at 3:29 pm

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  My username is not found, my email is not found and i can’t find help in Finnish. Desperate need for help. Please.

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  staartmees · Member · Oct 4, 2020 at 4:02 pm

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  What is the URL of your site?

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  sailapaivinen · Member · Oct 4, 2020 at 4:36 pm

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  Studio Rosmarilla

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  fstat · Staff · Oct 5, 2020 at 7:00 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Webbinen. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  splendead3 · Member · Oct 5, 2020 at 3:20 pm

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  I have the same issue, i cannot log into my site. My username is not found, my email is not found and i tried everything i could. Please help me out

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  staff-ozmodiar · Staff · Oct 5, 2020 at 4:05 pm

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  @splendead3

  Please make a new support thread for your issue instead of adding a reply to another user’s thread. That makes it a lot easier for staff to look into the issue.

  Thanks!

  https://wordpress.com/forums/forum/support/

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  sailapaivinen · Member · Oct 5, 2020 at 11:51 pm

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  All Good! Thanks a lot! Got a updated link from Webbinen. This is so confusing and new to me. Thanks