I can’t log in to my web address

  • Unknown's avatar
    karlyp222 · Member ·

    Please help. I cant figure this out. My outside theme support is trying to install my theme for my website and the password and username for this is not working. Can I talk to someone over the phone about this?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    The site you’re referring to (homegirlstylekc.com) is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Bluehost. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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