I can’t log in to wordpress

  • Unknown's avatar
    robertcastillo1023gmailcom · Member ·

    I need help logging in to wordpress. I have a bluehost account, but can’t get into wordpress

  • staff-totoro · Staff ·

    Hi there,

    The site you are referring to appears to be a self-hosted WordPress (also called “.org”) site hosted on Bluehost Web Hosting, and not a site hosted on our WordPress.com service.

    To clarify, we are not the only providers of WordPress sites, and Bluehost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    However, the good news is that as long as you have access to the server control panel through Bluehost, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org Codex article will walk you through it: http://codex.wordpress.org/Resetting_Your_Password

    You can ask Bluehost support for direct assistance in completing the steps in that article; they would be in the best position to help.

    Hope that points you in the right direction!

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