I can’t log into WordPress site. Something about JetPack

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  dormroommovers · Member · Aug 13, 2021 at 6:20 pm

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  JetPack issue

  https://www.dormroommovers.com/blog

  I don’t have a site linked to this WordPress.com account

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  aisajib · Member · Aug 15, 2021 at 4:30 pm

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  Hi there!

  It looks like when I go to https://www.dormroommovers.com/blog it redirects me to https://www.dormroommovers.com and that isn’t a WordPress site. Can you confirm the address of your WordPress site where you’re having trouble logging in?

  Generally speaking, if your WordPress site is at https://www.dormroommovers.com/blog going to https://www.dormroommovers.com/blog/wp-login.php would pull up the login screen unless it was modified using a custom plugin or code. However, I’m unable to see the WordPress site at that link.

  Also, please note that we primarily help with WordPress.com sites on this forum. For WordPress.org sites, you would want to post on the WordPress.org support forum here: https://wordpress.org/support/forums

  For issues with Jetpack, please post on the Jetpack support forum here: https://wordpress.org/support/plugin/jetpack/

  We’re happy to point you in the right direction on this forum, but we’re limited in our capacity to help with WordPress.org sites as they are hosted elsewhere.

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  dormroommovers · Member · Aug 16, 2021 at 3:47 pm

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  Is there a way to show you a screenshot?

  Well, that’s incredibly strange. That’s never happened before. Something changed in the last three days to where I can’t even log in due to some WP-ADMIN error to now the URL is directing to the Dorm Room Movers website.

  Here’s what the URL looks like when I try to click on “WRITE” https://wordpress.com/post?site=null

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  staff-doublebassd · Staff · Aug 16, 2021 at 5:49 pm

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  Hi there,

  Is there a way to show you a screenshot?

  Yes, here are some ways you can share your screenshot with us. I would recommend Droplr or Snipboard:

  https://wordpress.com/support/make-a-screenshot/#sharing-your-screenshot

  From the debug, it appears your XML-RPC is not responding correctly:

  https://jptools.wordpress.com/debug/?url=https://www.dormroommovers.com/blog

  You won’t see your site connected via your WordPress.com account with that error.

  I would definitely reach out to the Jetpack team regarding this:

  https://wordpress.org/support/plugin/jetpack/