I can't login to my account – maybe it expired? I want to renew it.

  • Unknown's avatar

    Hi

    I’m helping organizing a volunteer summercamp in Denmark, and we have created the webpage urkpaarup.dk. However, since approx. one week ago, the page stopped working and now I can’t log in either! Someone else created the web page, but I did change the contact e-mail to my e-mail address, (email visible only to moderators and staff). However, the page doesn’t work any more, and I can’t log in… I tried resetting the password, but I don’t recieve any e-mails. I’m thinking that perhaps we haven’t paid for the domain (since I didn’t create the account to begin with, I haven’t recieved any bills either). But I would love to re-gain access and get the page http://www.urkpaarup.dk up and running again, could you please help me with that?

    Thanks, Anne-Line

  • Hi there,

    The site urkpaarup.dk is not hosted with WordPress.com.

    Heres is the whois data on the domain:

    https://whois.domaintools.com/urkpaarup.dk

    I would contact your hosting support team for direct assistance because is says the the status of the domain is deactivated.

    Please let us know if you have any questions.

    Thanks!

  • Unknown's avatar

    Thank you so much for your help!

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