I can’t login to WordPress

  • Unknown's avatar
    kellysilm · Member ·

    Hi,
    After installing a plug-in, when I go to log into WordPress it’s says:
    Fatal error: Cannot declare class WP_Importer, because the name is already in use in /home/customer/www/firsthomeboss.com.au/public_html/wp-admin/includes/class-wp-importer.php on line 5
    There has been a critical error on your website. Please check your site admin email inbox for instructions.
    I can’t login at all so can’t delete the plug-in that has caused this. I’m not new to WP so I would very much appreciate some help and guidance. Thanks,

  • fstat · Staff ·

    Hi there,

    You’re in the wrong forum. Your site is using the open-source WordPress software and therefore you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

    WordPress.com vs. WordPress.org

  • The topic ‘I can’t login to WordPress’ is closed to new replies.