I can’t recover my other WordPress site

  • Unknown's avatar
    aveninheavenandinhell · Member ·

    I have another WordPress site that I cannot log into because I only know the web domain. I tried doing the lost password way but I don’t receive any reset emails from the email accounts I currently have.

  • staff-ozmodiar · Staff ·

    What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

  • Unknown's avatar
    aveninheavenandinhell · Member ·

    Hi thanks for responding. The site is avsperez.wordpress.com it’s my online portfolio and I can’t do any of the proof of identity in the account recovery options since I have no lost password email in any of my email accounts.

  • fstat · Staff ·

    Hi there,

    If you aren’t able to provide an email from the email address with which the site was registered, a transaction ID, or the original activation link, I’m afraid we won’t be able to help you recover the account.

    We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

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