I can't remove these sites from my profile

  • Unknown's avatar
    jobufox · Member ·

    hi, please remove these two inactive sites from my profile, thanks

    Site: [redacted by staff].
    Correct account: Unknown

  • Unknown's avatar
    jobufox · Member ·

    and please remove the second website link from this public post, I didn’t realize it would show when I selected the option to keep the links private.

    thanks

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’ve removed the links to your website from the post above. I see those sites are/were connected to your WordPress.com account using the Jetpack plugin. Do you want to disconnect both of those sites from this account?

    If you’re having trouble following the instructions here to disconnect Jetpack sites, please confirm if you’d like us to disconnect both of the sites you mentioned and we can remove them for you.

    Regards

  • Unknown's avatar
    jobufox · Member ·

    Hi, the 2 inactive sites I want to remove don’t appear in the picker, even though the number indicating the number of connected sites shows 4, including my 2 active connected sites. I see no way to select the inactive sites, so I can’t delete them. please disconnect those two since I can’t, thanks

  • staff-totoro · Staff ·

    Thanks for clarifying. It can be the case where disconnected Jetpack sites do not fully remove themselves from your account. However, we’ve just removed them from our end now, and you should not see those two phantom sites under your account anymore.

    If you do see them you may need to clear your cache but I can confirm they are now fully disconnected on this end. Thanks for your patience!

  • Unknown's avatar
    jobufox · Member ·

    thank you, that did the trick. cheers

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