I can’t see the country list
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Hi there, hope you’re doing well.
I am experiencing a strange situation: I have different WordPress accounts as I have different websites. One of them allows me to see the countries list (Stats section) while the other one tells me I have to upgrade my account.
Both are free accounts and I understand that both should include the same features.
Do you know how could it be fixed? It’s not an essential feature, but I like seeing from where my blog is visited.
Thank you in advance!
The blog I need help with is: (visible only to logged in users)
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(I didn’t notice the tag “payment”… Now is when I see it was automatically added, but I can’t delete it).
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Hi there, It is possible that the age of the site is the reason for the difference in stats.
Did you create both sites around the same time or is one site much newer?
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Hi @2020testjj,
Thank you for answering. Yes, I’ve created this account last year and published the site yesterday. The other website is at least 2 years old I think.
From what I saw in an article, all free plans should be able to access it. But I’m not sure if that information is correct.
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@2020testjj, just for the records, I’m the one who wrote the previous comment too :) I’d forgotten that I wasn’t logged in as LibraSunMind.
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From what I saw in an article,
Can you link to that article so we can take a look? Thanks.
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@2020testjj here it is… but it’s in Spanish: https://wordpress.com/es/support/estadisticas/informacion-del-publico/
“The Locations section of your site’s statistics provides information on the geographical origin of your site’s traffic. You can break down traffic by country, region or city. (…) By default, you’ll see the Countries view. Sites on a WordPress.com Premium plan or higher can view traffic by region and city by clicking the relevant buttons.”
Thank you in advance :)