I can't update the email address on the account

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  susanleopoldart · Member · Jun 24, 2013 at 3:43 pm

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  I’ve tried to change the email address linked to the account, but it says that an email has been sent. I click on the link in the email [removed link for security] but it still won’t update.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 24, 2013 at 3:45 pm

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  Have you tried copying and pasting that link into your upper browser window and clicking? Please do that now.

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  susanleopoldart · Member · Jun 24, 2013 at 4:08 pm

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  I just tried that, but it still has the old email address there and underneath that in red it says There is a pending change of your e-mail to (email visible only to moderators and staff)
  If I try to update the emails address after going to that link it then says Your email address has not been updated yet. Please check your inbox at (email visible only to moderators and staff) for a confirmation email
  Am I doing something wrong? I know the new address doesn’t have a WordPress account linked to it.

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  timethief · Member · Jun 24, 2013 at 4:11 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  susanleopoldart · Member · Jun 24, 2013 at 4:14 pm

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  Thanks

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  timethief · Member · Jun 24, 2013 at 4:23 pm

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  You’re welcome.

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  kathrynwp · Staff · Jun 26, 2013 at 2:26 pm

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  Hi there, I’m sending an email to the address currently on the account so we can discuss this in private. If you don’t receive it, please let me know.