I can't Upload Media

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  wetandfire · Member · Oct 9, 2012 at 3:15 pm

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  When I click on the add new media button either from within the blog itself or from the dashboard, then click on “select files” nothing happens, it just sits there. When I click on browser upload it highlights the words and just sits there.
  Blog url: http://anyexcuses.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  sbrentnall · Member · Oct 10, 2012 at 12:47 am

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  I’m having the same problem. Just started. Blog is at http://www.eboost.com/blog

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  timethief · Member · Oct 10, 2012 at 1:48 am

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  @sbrentnall
  We cannot help you here at WordPress.com with that site as it is not being hosted by WordPress.com. This is the correct forum for that software http://wordpress.ORG/support/
  WordPress.com vs WordPress.org: The Differences

  WordPress.com vs. WordPress.org

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  timethief · Member · Oct 10, 2012 at 1:50 am

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  (1) Are you using the secure https:// login? If not then try using it.
  http://en.support.wordpress.com/https/

  (2) Exactly which browser and version of it are you using? If you aren’t sure click here to find out > http://whatsmyuseragent.com/

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  (3) Have you done any troubleshooting?
  a. Clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  b. Updating the browser to the latest stable version http://browsehappy.com/

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  timethief · Member · Oct 10, 2012 at 1:51 am

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  @wetandfire
  Those questions were for you. It sounds like you have a browser issue.

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  wetandfire · Member · Oct 10, 2012 at 4:18 am

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  Thanks for the help timethief!
  1. I have switched over to the https settings and still no go.
  2. I am using either Chrome 23.0.1271.22 or Firefox 14.0.1.
  3. I will look into the troubleshooting with cache and cookies and get back to you.

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  wetandfire · Member · Oct 10, 2012 at 4:13 pm

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  Clearing Cache and Cookies worked, thanks for the help!

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  timethief · Member · Oct 10, 2012 at 4:16 pm

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  Hooray! I love happy endings. :)