I can’t write or open my website, PLUGIN ERROR

  • Unknown's avatar
    rike1378 · Member ·

    a few days ago I got trouble in activating my JETPACK plugin. I tried to connect my website to some of my social media over and over again, but the error notification bar always shows up. I googled the best solution I could find, and one of them is to deactivate all of my other plugins, then try to activate the JETPACK plugin. so I started to deactivate my plugins one by one. but when I deactivate my ALL IN ONE SEO plugin, my page went white. I thought the page was loading but It took around 10-15 minutes so I decided to open my WordPress dashboard in another tab. but strangely I can’t click the ‘write’ button which means I can’t enter the write post dashboard. I tried to go to my website but it said that my website isn’t working, HTTP error 500. I can’t write on my website. I can’t even open my website. can anyone please help me with this?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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