I changed the url in the customization settings and now I am locked out

  • Unknown's avatar
    studiosixtwoartshop · Member ·

    I changed the url in the customization settings and now I am locked out. When I go to my admin login page, I get prompted to log into the mistaken url which I do not have credentials for.. when I click cancel, it gives me a 401 error

    Site: fundamentalslearningcenter.org.
    Correct account: Unknown

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that! Please note that your site at fundamentalslearningcenter.org is using the WordPress.org software and is hosted by Hostgator. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    As your site is hosted by Hostgator, only they have access to its files to help you get back into the account. Please contact them for help with this. If they refer you to WordPress support, please post on the WordPress.org forum here: https://wordpress.org/support/forums

    Regards

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