I closed my business and the email, i can’t login to my site and wish to cancel

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  scrumptioustotallyed36f6f499 · Member · Mar 3, 2026 at 7:57 pm

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  Hi, I had a free WordPress account for my short-lived business. I cancelled the email address first (unfortunately) before trying to close down the WordPress site — now I can’t login to cancel it. What can I do? It doesn’t matter if I try to login with the username because the system says it’s sending a link to that old email address, which doesn’t exist anymore. There’s a phone number on the site that’s active which is another reason to close the site down.

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  simranvijwani · Staff · Mar 5, 2026 at 1:49 pm

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  Hi there!

  Please submit our Account Recovery form so we can verify ownership and help you regain access (or help you get the site taken down):
  https://wordpress.com/wp-login.php?action=recovery

  When you fill it out, include the site URL and mention that the original email address has been cancelled and you can’t receive login links anymore. Once you submit it, our team will review and follow up with the next steps.