I did not receive my refund

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  elliotnowtv · Member · Jun 12, 2018 at 1:19 pm

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  8 days ago request the refund. Today I still do not receive my refund, I hope you can solve my problem.

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  fstat · Staff · Jun 12, 2018 at 1:22 pm

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  Hi there,

  I can see we issued the refund on May 30. You can see a receipt for the refund here:

  https://wordpress.com/me/purchases/billing/

  Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.