I did not renew my domain name on time
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I did not renew my domain name on time (my domain name : claudielevan.fr).
I have no way of renewing it. Is it deleted? Can I have it back? When I look for it on another site such as OVH, it is still unavailable. If I do a domain name transfer will it work?
I’m lost … and it’s pretty urgent
Thank you in advance -
Hi there,
Your domain is indeed in redemption. The charge is an $80 late renewal fee in addition to the $18 we charge to renew the domain. You should still see the domain listed on your Purchases page. If you click the Renew Now option, the redemption item will be automatically added to your cart and the $80 fee added to the total cost on checkout. If you do not see that option, let us know.
Thanks,
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Hi,
Thanks for your response. If I don’t want to renew my domain name, what do I have to do ?
When will the domain name be deleted for good ?Plus, I don’t see the option “Renew Now”
Thanks again
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Hi there,
If I don’t want to renew my domain name, what do I have to do ?
When will the domain name be deleted for good ?If you do not want to retain your domain, let us know and we can delete it for you.
Plus, I don’t see the option “Renew Now”
Correct, becuase so much time has passed, we would need to collect the fees and restore the domain for you. There is not a way for you to do this on your end.
Do you wish to recover the domain? or is it your intent to delete it from your account? Let us know how you would like to proceed or if you have any questions.
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Hi!
Thanks again for your help.
I would like to delete my domain name please, as soon as possible.Thanks,
Have a good day -
I can confirm this has already happened, and you can see that you have no upgrades under your account currently by looking here: https://wordpress.com/me/purchases/
Hope that helps. Please let us know if you have any more questions.
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