I didn’t subscribe the paid plan, but I got bill for it

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  kailinhuang0623 · Member · Jul 29, 2020 at 3:25 am

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  Hi, I checked my credit card bill last today, and I found out there is a transaction from wordpress (NTD$704). I am sure I didn’t subscribe any paid plan, what should I do now?

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  kokkieh · Staff · Jul 29, 2020 at 7:25 am

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  Hi there,

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.