I don’t know my username and password for this site

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  likenewnow · Member · Dec 12, 2021 at 5:12 pm

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  Hello,

  I am trying to access the wordpress site for wateroutnow.com. Can you assist with recovering the username and password?

  Thanks,

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 13, 2021 at 1:07 am

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  Hi there,

  We can’t help directly because we don’t host wateroutnow.com on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host (GoDaddy) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news is that as long as you have access to the server control panel through GoDaddy, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org Codex article will walk you through it: https://wordpress.org/support/article/resetting-your-password/

  You can ask GoDaddy support for direct assistance in completing the steps in that article; they would be in the best position to help.

  Hope that points you in the right direction!