I don’t know what I was charged for

  • Unknown's avatar
    chauaddesign · Member ·

    Hi there, I have some websites from WordPress that I used different email address to sign up. I tried to cancel them all. This morning I was charged $66 by WordPress from my bank account. I don’t know what this charge was for and for which website. What can I do to retrieve the website name or which email address I used to sign up? It might not be the one I am using to contact you right now. Thank you

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Yes

  • staff-blorbo · Staff ·

    We have absolutely no history of purchases, transactions, or billing activity of any kind since 2019 under the account you’re currently logged into.

    If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

    If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com

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