I don’t see my site anymore when I log in and my username changed

• 

  memorizebyheart0a7d4bace6 · Member · Aug 19, 2022 at 6:40 pm

  • Copy link
  • Add topic to favorites

  When I log in to WordPress I don’t see my site anymore. It is saying I don’t have a site. I am using a Theme called Simplice.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-totoro · Staff · Aug 21, 2022 at 10:13 pm

  • Copy link

  Hi there,

  I do not see any sites under your @memorizebyheart0a7d4bace6 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

• 

  memorizebyheart0a7d4bace6 · Member · Aug 23, 2022 at 4:04 pm

  • Copy link

  Thank you for your help!

  I had to log in to my site hosting to access my WordPress login. I figured it out.

  Best,
  -Kelly