I don´t see my website and i had one… help

• 

  camila1d2f2bc045 · Member · Jan 10, 2022 at 4:30 pm

  • Copy link
  • Add topic to favorites

  Hi, how are you…
  I enter to my site and now it says that i dont have one (www.emprendemosmas.com) i don´t know how to enter to my site, i just log it changing my password and now i don´t see it, what can i do?

  Kindest regards

  WP.com: Yes
  Correct account: Unknown

• 

  staff-totoro · Staff · Jan 11, 2022 at 2:26 am

  • Copy link

  Hi there,

  I do not see any sites under your @camila1d2f2bc045 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites/.

  Is it possible you set up your site under a different login? I can confirm that emprendemosmas.com is registered at WordPress.com but is under a different account and not your @camila1d2f2bc045 login.

  If you sign out of this account and into your other account, you will be able to access emprendemosmas.com without issue.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Hope this helps point you in the right direction!