I don’t use WordPress but was charged $318.00

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  dbossidy4bdee806b9 · Member · Jun 15, 2021 at 3:01 pm

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  I was charged $318.00 but don’t use WordPress. How can I cancel account and receive a refund?

  I don’t have a site with WordPress.com yet

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  staartmees · Member · Jun 15, 2021 at 3:09 pm

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  If you don’t know what a charge made by wordpress.com is about, you can check it at https://wpchrg.wordpress.com/. You’ll find on the same page a form to contact the Billing Team.

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  staff-mckluskey · Staff · Jun 16, 2021 at 6:42 am

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  Hi there!

  Were you able to find out the charge? It sounds like a renewal for a Business plan and a custom domain name.
  We’ll need to get some additional information from you to track down the transaction, which we cannot discuss here in the public forums. So, if you’re still unsure what site this was for, please follow the instructions from @staartmees to contact our Billing Team.
  Thanks!